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Luke's avatar

This is coming from a place of total ignorance, but has there been any effort by the polling industry to engage iPhone and Android teams to improve caller ID practices? Most don’t pick up calls from unknown numbers, but perhaps there would be a slight uptick if the call was marked “Survey” in some way? Have already started to see this with calls from doctor’s offices being marked as “Healthcare”, assume it could at least help response rates incrementally?

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Jay Arr Ess's avatar

Nice job, Eli! Your writing's getting better. Not in a "your writing was bad" way, just.. it takes practice, and that practice is showing!

I deeply want to know the current demographic correlates on positive response to random digit dial sampling.

Hypothesis: landline-owning, caller-ID-not-using grandmothers who wish their grandkids would just, please, for once pick up the phone and give nana a ring. You don't even have to send a handwritten thank-you for that scarf she knit, just give her a call!

This article also suggests that pollsters should be a serious lobby for getting telemarketer scam calls under wraps. It's even incentive compatible for a politician trying to figure out what campaign to run! Know who the pollsters should send as their lobbyist? Ann Selzer.

PS not a dig on Selzer. Sometimes you swing and you whiff, but now small pollsters are just going to be more risk averse. Makes it hard to have an independent pollster that's not backed by a big institution (e.g The New York Times).

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